Managed IT services and on-site support for small businesses, in Burbank and Los Angeles
Creative IT USA is a managed service provider: we monitor, maintain and secure your IT for a fixed monthly fee, and come to your office when hands are needed. We also repair computers with pickup and delivery, and recover lost data.
- Managed IT plans, month to month
- A technician on site when you need one
- Repairs with pickup and delivery, and data recovery
What we do
Managed IT services
Monitoring, updates, security and user management for a fixed monthly fee.
On-site IT support
A technician in your office for networks, new hires, moves and faults.
Cybersecurity
Firewalls, security software, account protection and ransomware response.
Backup and disaster recovery
Automatic, monitored backups on site and in the cloud, tested.
Data recovery
Hard drives, SSDs, RAID arrays, NAS units and servers.
Computer and Mac repair
Laptops, PCs and Macs repaired, with pickup and delivery.
Your IT department, without the hire
A small business needs the same things from IT as a large one, and has nobody whose job it is. We take that on: one team that knows your systems, watches them every day and answers when something goes wrong.
We have no storefront. We work remotely and on site, and for repairs we pick the computer up, fix it at our own workshop in Burbank and bring it back.
Further away? Mail-in repair is available from anywhere in the United States.
How it works
1. We assess
A visit to list your devices, accounts and backups, and to see where the risks are.
2. We manage
Monitoring, updates and security on every device, with remote help for your staff.
3. We come to you
A technician on site for the work that needs one, and pickup for anything that needs repair.
Prevention first
We recover data and clean up after attacks, and nearly every case we see was preventable. So prevention is where our managed clients start.
- Ransomware protectionTen layers that keep an attack out, and make one survivable.
- Preventing data lossTested backups, drive monitoring and encryption.
- Phishing and email securityFiltering, two-step sign-in and the habits that stop a bad click.
- Security checklistTwenty questions every small business should be able to answer.
- Disaster recovery planningHow long can you be down, and how much can you lose?
- Already been hit?What to do in the first hour, and how we get you back.
Want to try fixing it yourself first?
Our troubleshooting guides cover desktops, laptops, servers and storage devices, and tell you what to do first when something goes wrong.
Questions
What is a managed service provider?
An MSP runs your IT for a fixed monthly fee: monitoring, maintenance, security, backups and support. See managed IT services.
Can I bring my computer to you?
No. We do not have a storefront and cannot receive customers at our workshop. We visit you, pick the computer up, or you can mail it to us.
Which areas do you cover?
Burbank, Los Angeles County, the Inland Empire and Ventura County, for on-site visits and for pickup and delivery. Mail-in repair is available nationwide.
How long does a repair take?
Most repairs are finished within 48 hours of pickup.
Do you tell me the price first?
Yes. Standard prices are on our prices page, and anything else is quoted before work starts.