Managed IT · ransomware recovery · data recovery · USA, Canada & Latin America

Protect it. Run it. Get it back.

Managed IT, cybersecurity, ransomware and data recovery for businesses across the United States, Canada and Central and South Americamonitoring · security · backup · ransomware lab · data recovery

Creative IT USA works with businesses across the United States, Canada and Central and South America. We manage and secure your IT for a fixed monthly fee, and when something goes wrong anyway, whether a ransomware attack, a failed server or a deleted backup, our recovery lab gets the data back.

Talk to us → Hit by ransomware?

What we do

Keep it running, keep it safe, get it back.

  • monitoring · updates · users

    Managed IT services

    Your IT watched, patched and supported for a fixed monthly fee, with on-site visits.

  • firewall · two-step · email

    Cybersecurity

    Firewalls, endpoint security, account protection and staff who know what to look for.

  • no ransom · no negotiation

    Ransomware data recovery

    Encrypted servers, NAS units and databases recovered in our ransomware lab.

  • VMware · Hyper-V · Veeam

    VM and backup recovery

    Encrypted virtual machines and destroyed backup repositories rebuilt.

  • HDD · SSD · RAID · NAS

    Data recovery

    Hard drives, SSDs, RAID arrays, NAS units and servers that have failed or been damaged.

  • on site · cloud · tested

    Backup and disaster recovery

    Backups the attackers cannot reach, monitored every day and test-restored.

Also available: laptop, PC and Mac repair with pickup and delivery.

Ransomware lab

Hit by ransomware? The data is usually still there.

Start a ransomware case (213) 986-4855

Most ransomware only encrypts part of each file to finish quickly, and large files such as virtual disks, databases and backup archives are often left largely readable. Our ransomware data recovery lab in Los Angeles recovers that data without the attackers' key, for businesses across the United States, Canada and Central and South America.

  • Leave affected servers switched on and unplug them from the network
  • Stop all backup jobs and do not reformat or reinstall anything
  • Do not pay, and do not reply to the attackers
  • Call us, then read the 10-step recovery guide
Managed IT

Your IT department, without the hire.

A small business needs the same things from IT as a large one, and has nobody whose job it is. We take that on: one team that knows your systems, watches them every day and answers when something goes wrong.

We work remotely with businesses anywhere in the United States, Canada and Central and South America. Plans run month to month, priced by the number of people and devices.

How managed IT works

How it works

Three steps, one team.

  1. We assess

    A visit to list your devices, accounts and backups, and to see where the risks are.

  2. We manage

    Monitoring, updates and security on every device, with remote help for your staff.

  3. We come to you

    A technician on site for the work that needs one, and pickup for anything that needs repair.

Questions

Straight answers.

Something wrong right now? Our ransomware recovery guide and troubleshooting guides tell you what to do first, before you call.

What is a managed service provider?

An MSP runs your IT for a fixed monthly fee: monitoring, maintenance, security, backups and support. See managed IT services.

Can you recover ransomware-encrypted data without paying?

Often, yes. Most strains leave part of the data unencrypted, and our lab rebuilds files, virtual machines and backups from it. See ransomware data recovery.

Which areas do you cover?

The United States, Canada and Central and South America. Managed IT and security are delivered remotely, and ransomware and data recovery cases are handled remotely and by shipping, from anywhere in the Americas. For on-site work, see Los Angeles.

Do you tell me the price first?

Yes. Managed IT plans are priced after an assessment, and every data recovery case is quoted after the diagnosis, before any recovery work starts.

Do you still repair computers?

Yes, as an additional service: laptops, PCs and Macs, with pickup and delivery. See laptop repair.

Call us Book a visit