Laptop Screen Problems
A blank, dim, flickering or lined display has four or five possible causes, and only one of them is the screen itself.
What the symptom tells us
- Cracks or black blotches: the panel is broken
- Very dim picture: the backlight has failed
- Flicker when the lid moves: the display cable or hinge
- Lines or scrambled picture on an external monitor too: the graphics chip
- Nothing at all: panel, cable, board or simply a setting
How we find out
We connect an external monitor. A good picture there points to the panel, cable or backlight. A bad one points to the board. That one test saves people from buying screens they do not need.
Models and related pages
Questions
Is a cracked screen worth replacing?
Nearly always. The panel is a fraction of the cost of the laptop.
Can I keep using it on an external monitor?
Yes, if that is all that is wrong.
Book a visit or a pickup
Call us or book online and tell us what is going wrong. We work with businesses across the United States, Canada and Central and South America: managed IT, security and support are delivered remotely, and drives, servers and NAS units for data recovery are shipped to us from anywhere in the Americas. We have no storefront, so there is nowhere to drop a machine off.