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Alienware Repair Services in Burbank, California
Creative IT USA, located in Burbank, California, specializes in comprehensive repair and IT support services for all Alienware models. Our certified technicians handle hardware, software, and diagnostic repairs for Alienware laptops, desktops, and compact systems. Whether your device has power issues, GPU faults, or cooling system failures, we’ll restore it to peak performance quickly and affordably. We proudly serve clients throughout Los Angeles County and offer nationwide mail-in repair services for Alienware users across the United States.
Supported Alienware Laptop Models
We repair all Alienware gaming laptops, from the newest RTX-powered systems to legacy classics:
- Alienware x Series: x14, x14 R2, x15 R1/R2, x16 R1/R2, x17 R1/R2
- Alienware m Series: m15 R1–R7, m16 R1/R2, m17 R1–R5, m18 R1/R2, m18x R1/R2
- Alienware Area-51m Series: Area-51m R1, Area-51m R2
- Legacy 13", 15", and 17" Models: 13 R1–R3, 15 R1–R4, 17 R1–R5
Supported Alienware Desktop Models
Our technicians provide full-service motherboard, GPU, and PSU repairs for Alienware desktops, including:
- Alienware Aurora Series: Aurora R1–R16, Aurora ALX
- Alienware Area-51 Series: Area-51 R2, R5, R7, R8, including Threadripper Editions
- Alienware X51 Series: X51 R1, X51 R2, X51 R3
Alienware Console and Mini PC Repair
We also support Alienware’s compact gaming and external GPU systems:
- Alienware Alpha Series: Alpha R1, Alpha R2, Steam Machine
- Alienware Graphics Amplifier: External GPU enclosure repair and compatibility diagnostics
Common Alienware Issues We Repair
Our Burbank-based engineers are experienced in diagnosing and resolving a full range of Alienware issues, including:
- System overheating, fan noise, and thermal throttling
- Power supply failures and motherboard repairs
- GPU malfunctions, artifacts, or black screen issues
- SSD and hard drive upgrades, RAID setup, and data recovery
- Keyboard, trackpad, and display replacements
- macOS/Windows OS installation and performance optimization
- Network configuration, BIOS updates, and firmware repair
Why Choose Creative IT USA for Alienware Repairs?
At Creative IT USA, we understand the complex engineering of Alienware systems—from advanced cooling and RGB lighting setups to high-end CPUs and GPUs. Our Burbank repair facility is equipped with BGA rework stations, diagnostic oscilloscopes, and thermal imaging tools for precise motherboard and GPU-level repairs. Every repair is handled by a qualified professional, ensuring long-term reliability.
We also provide fast turnaround times (most repairs within 48–72 hours) and a 3-month warranty on all services. Clients outside California can take advantage of our nationwide mail-in Alienware repair program using our secure FedEx shipping kits.
Contact Creative IT USA for Alienware Repairs in Burbank
If you’re experiencing issues with your Alienware laptop or desktop, contact Creative IT USA today for expert support and fast repairs. Call us at (213) 986-4855 or email info@creativeitusa.com. Visit our service center at 547 North Catalina Street, Burbank, CA 91505. We’re open Monday through Friday from 9:00 AM to 6:00 PM.
Creative IT USA — your trusted local and nationwide provider for Alienware laptop, desktop, and mini-PC repairs in Burbank and Los Angeles County.
You can send us your laptop to our shipping address from anywhere in the US
Our technicians will identify the problem and carry out the necessary repairs or upgrades
Your laptop is fixed and delivered back to you, as quickly as possible







